Contact Us

Contact your relevant Campus Hub

For any queries regarding:

  • Allocation enquires
  • Room change requests
  • Invoice queries
  • Service complaints
  • Private sector enquires
  • Neighbour problems

Phone: 01902 32 1268 (City)

Phone: 01902 32 8961 (Walsall)

Phone: 01902 32 3900 (Telford)

Email: cityaccommodationhub@bimetrika.com 

Email: Telfordhub@bimetrika.com

Email: Walsallhub@bimetrika.com

 

Contact Facilities 

For any queries regarding:

  • Cleaning and housekeeping
  • Caretaking
  • Security 24 hours
  • Building Access

Campus operations deal with the day-to-day activities of each campus.

Phone: 01902 32 1000

Contact Estates (Maintenance)

For any queries regarding:

  • Issues reported on HRAMs

Estates (Maintenance) are responsible for maintaining both the internal and external up keep of accommodation.

Using the HRAMs reporting system you will be able to identify any issues or faults that need repair inside and outside your accommodation.

Contact Security (Out of Hours)

Security (all sites) –

01902 32 2106

Please call for all emergencies, accidents, excessive noise issues, or if appropriate use the Security Help points located externally around the campus.

If you have lost your keys, lost property or non-urgent issues please direct these to the local site security.

Please call 999 Emergency Services.

Please note: Calls to this number are recorded for training and quality assurance purposes

Campus Reception Opening Hours

Offering general information and advice in relation to accommodation.

Wolverhampton (City) Monday - Friday  8.45am - 5.00pm 
  01902 321268  
Telford Monday - Friday  9.00am - 5.00pm
  01902 323900 
Walsall Monday - Friday  9.00am - 5.00pm
  01902 51 8914

 

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